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Customer Service - Frequently Asked Questions


How do I find out about specifications and prices on the product(s) I'm interested in buying?

Call your local Home Choice with questions on pricing and availability in your area. To find the locations nearest you, go to the Store Locator and enter your zip code.

Can I make a payment online?

Home Choice customers are able to make payments by phone. Payments cannot be made online at this time. However, we are currently exploring the best way in which to provide our customers with this convenient option.

I'd like to ask Home Choice to advertise or sponsor my charitable organization. Who should I contact?

The product details on our website contain specifics about dimensions and features. If you still have questions about a product, our store representatives are very knowledgeable and can help you with this information. Find A Store near you or Start An Application online to have someone contact you.

Do you have new products available?

Each Home Choice store is proud to help its community. Go to the Store Locator and enter your zip code to find the store nearest you, then call and ask them how to contact the Market Manager in your area.

How do I find out about job openings at a Home Choice near me?

We offer terrific opportunities to those who want to be part of our strong corporate office team or a local Home Choice store. Go to the Employment Opportunities section to learn more about a career with Home Choice. Interested candidates can also go to the Store Locator to find the Home Choice nearest them, then call and ask them how to contact the Market Manager in their area.

What if I can't find the information I'm looking for, or what if I want to speak to someone directly?

We want to make sure all your questions and concerns are answered. Here's how to contact us:

  • Go to the Customer Care section of this Web site.
  • Use the Store Locator at the top of this page to find the nearest store.
  • Call and ask to talk to a store manager.
  • Call the Home Choice Customer Care department at 1-877-446-2901.