COVID-19 Update: Caring for Our Customers with Compassion
For the safety of our customers and associates, we are making some temporary changes to our operations. Learn more below.
If you have any questions or concerns, call your local store or our customer service team at 1-877-45-CHOICE.
Our stores are open with sanitization and social distancing guidelines in place:
Mon-Fri: 10:00 am to 7:00 pm
Sat: 9:00 am to 6:00 pm
Please contact your local store prior to visiting. We are following decisions from local officials that may impact our operations.
Managing Your Account
You can manage your account and make payments online.
You may also make payments by phone by calling your local store or our customer service team at 1-877-45-CHOICE.
Curbside payments are available to those who need to make their payment in person – just call your local store when you arrive.
Delivery & Curbside Pickup Options
We will continue to deliver products to your home. We will provide “doorstep deliveries,” dropping off your merchandise at your front door to minimize person-to-person exposure, where required by local guidelines or by request.
We also offer store curbside pickup for laptops, smartphones or any product that can fit in your car. Just call your local store to make arrangements.
Product Service and Repair
Product service and repairs are still available. Please contact your local store to schedule pick up. Doorstep pickup may be required in some areas.
Healthy Associates Policies
We’ve made a number of changes to protect our associates as we adapt to the current environment, including the following:
- Limiting the amount of people inside the store at one time and strictly enforcing social distancing.
- Making every effort to maintain availability of face masks, gloves and cleaning supplies.
- Associates feeling ill must stay home and consult a healthcare professional.
- Up to an additional two weeks paid time off will be given to any associate who becomes COVID-19 symptomatic.